News alerts: set up and manage alerts

Alerts monitor the web for the topics, companies and people that matter to you, and deliver new matches by email, Slack or Microsoft Teams, or straight into a list.

Common uses:

• Track a target account's sponsorship, partnership or funding news.

• Watch a theme like "AI companies getting funded in Europe".

• Get news on every company in a target list.

• Keep a list topped up automatically with companies that appear in relevant news.

Where to find it

In the left sidebar, open Discovery → Alerts, or go to https://commercial.credplatform.com/alerts. Create alerts under Create a new alert and manage existing ones under Your alerts.

Choose an alert type

At the top of the form, pick an Alert type:

Create a web search alert

1. Choose Web search.

2. Enter a Search query of at least three characters, for example "Acme Corp partnerships and sponsorships". The more specific the query, the more relevant the matches.

3. Choose a Frequency: Hourly, Daily (the default) or Weekly.

4. For a weekly alert, choose the Delivery day: a day of the week, Same day as setup, or 7 days after the last digest.

5. Under Send alerts to, use Add channel to choose where matches go. You need at least one:

   • Email: pick the workspace members who receive the email.

   • Slack: pick a channel. If Slack isn't connected yet, click Connect first.

   • Microsoft Teams: paste the incoming webhook URL of the Teams channel.

6. Optionally choose a List: companies detected in matching news are added to it automatically.

7. Choose the Visibility: All members shares the alert with your workspace; Only me keeps it private.

8. Click Create alert, check the cost on the confirmation, and confirm.

If something is missing, such as the search query or a delivery channel, the form tells you what to fix.

Create an alert for every company in a list

1. Choose Every company in a list.

2. Pick the lists to monitor.

3. Choose a frequency (weekly is suggested) and, for weekly alerts, a delivery day.

4. Choose where to send alerts and the visibility.

5. Click Create alert. The form shows how many companies will be monitored and the most the alert can cost per period; confirm to create it.

Manage your alerts

Your alerts appear under Your alerts. For each one you can:

• See its name and whether it's Enabled or Disabled.

• Expand the row to preview the latest matches.

• Click Open to edit it: rename it, change the schedule or delivery, pause it or delete it.

If an alert shows Paused: out of credits, it stopped because your workspace ran out of credits. Once credits are available, click Resume.

Credits

Alerts use credits when they deliver results. Before you create an alert, the confirmation shows the most it can cost per period. For a web search alert that's up to 1 credit per check, so at most 168 credits a week for Hourly, 7 for Daily and 1 for Weekly. List alerts show their estimate based on how many companies they monitor. See the Credit Consumption Table.

Tips

• Be specific. "Renewable energy M&A in the Nordics" works better than "energy news".

• Start with Daily. Use Hourly only for fast-moving, high-priority topics.

• Use a list to keep a target list current automatically.

FAQs

I'm not receiving my alerts.

See I'm not receiving my alerts for the most common causes.

I can't see the Alerts page.

Alerts may not be enabled for your workspace. Contact support@credplatform.com.

Can my team see my alert?

Only if its visibility is All members. Alerts set to Only me are private.

Related articles

• People signals

• Dynamic lists

• Credit Consumption Table